In this episode, Mathew returns with his previous guest Natalie Knowlton to discuss developments since their last conversation. Natalie provides an update on her work with Access to Justice Ventures, a consultancy assisting entrepreneurs developing scalable legal solutions. They discuss how generative AI like ChatGPT is impacting the legal field, including potential ethical issues around billing and disclosure. Natalie highlights the need for partnerships between tech companies and legal service providers to increase access to AI tools.
The two explore the idea of "upstream" access to justice and preventing legal problems versus just increasing access to legal services. This includes how lawyers can market and build awareness around legal problem avoidance. Natalie believes preventative legal services are part of access to justice, though she hasn't seen much adoption yet. They discuss the opportunities for lawyers to prove the concept financially and integrate preventative services.
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